Santa Monica Skateboards Terms & Conditions
Santa Monica Skateboards is a Santa Monica based skateboard, apparel, and accessories manufacturer which has its direct retail through the online shop as well as a local storefront. You can place an order online which will be processed and shipped at our storefront location in Santa Monica, CA. We accept both online and walk-in orders. Telephone and email orders are not accepted, however you can contact us via telephone or email for any inquiries regarding a product, ordering, etc.
This document represents the full and complete agreement between the parties. Any verbal statement or other assertion relating to, or involving, the subject matter of this agreement is void unless expressly agreed to in writing by all signatories to this agreement. This writing may include an email exchange in which all parties to this agreement actively participated.
Modification or Amendment
No amendment, change, or modification of this agreement shall be valid unless in writing signed by the parties hereto.
We accept the following methods of payment online:
- Debit Card
- American Express
We accept the following methods of payment in our storefront:
- Debit Card
- American Express
We only accept credit cards issued in the U.S.
Sales tax is applied to all orders that are shipped to CA, IL, and WA, and to all orders purchased at our storefront. Sales tax may be applied to shipping charges.
Shipping and Handling
Shipping charges will be applied based on which courier is selected during checkout. Charges vary between couriers and are applied to the order based on dimensions and weight.
All sales are final. We do not provide refunds. However, if you feel that you have a received a wrong or defective product, or have any discrepancy regarding a product you have received, you may email, call, or visit our storefront and we will determine whether or not an exchange or refund in this case will be issued. If a refund is issued, we will return the refunded amount by the original method of payment, except cash orders over $50.00. If a refund of $50.00 and under is issued for products paid for in cash, the full amount will be refunded in cash. If a refund of over $50.00 is issued for products paid for in cash, then a check will be issued to you in the full amount. If a refund is issued for products paid for with a check, a check will be issued to you in the full amount. Credit and Debit cards will have the issued amount refunded to their cards within 3-5 days after the order is received and processed at the storefront location. Depending on the Credit and Debit card companies, the time during which it takes the refunded credit to show up on your statement and be available for use will vary.
If we have determined that your product is worthy of being exchanged or refunded, you are responsible for shipping charges and arrangements of the product sent back to our storefront address. If an exchange is issued due to a defective product, we will provide you with the same exact product in good condition. If an exchange is issued due to a wrong product, we will provide you with the correct product, and any differences in price will be acknowledged and applied. Some products may vary in color and design. If this is the case during an exchange, we will provide you with the most similar to the original product you ordered that we have available. If we do not have the exact design or type of product as the original available at the time of exchange, we will provide you with a different product most similar to the original upon your approval, or you must wait until the product becomes available again. If you are issued an exchange in products, you are responsible for shipping charges of the product to your desired destination, and we will be responsible for the arrangements of the product sent there.
Changes or Inquiries in Orders
You can call or email with any inquiries about orders recently placed. You can ask about applying changes to an order placed, but if the order has already been processed and/or shipped, we can no longer apply any changes.
Changes in Pricing
Prices on all our products are subject to change based on economic, cost, and production-related matters without further warning. Prices that have changed will be reflected under the product description on the website or labeled on the products and/or quoted verbally in the storefront. When placing an order, you agree to the prices listed under the products on the website or in the storefront. Any exchanges or refunds are subject to the current pricing and any differences in price due to a recent price change will be applied. However, products may not be refunded due to price discrepancies between past and present pricing. (I.e. if a product were to go on sale a few days after it had been purchased, a refund would not be issued to the customer for the discounted difference.)
Any statement relating to the selection, suitability, application, use, or performance of our products by an employee of Santa Monica Plastics, LLC and its affiliates (Santa Monica Skateboards) is not to be used as an express warranty. All of our products are sold on an “as is” basis and each product may vary in color, size, design, type, and shape from batch to batch. Santa Monica Skateboards disclaims any implied or express warranty of merchantability or fitness. The entire risk as to the quality and performance of our products is with the buyer.
Warranty and Liability
Our warranty is that our products will conform to our specification and be free of defects for a period of 30 days from the date of purchase. Our liability under our warranty is limited to the exchange or refund of the deemed defective product if returned to us within 30 days and still in original packaging showing no signs of wear or use. The customer assumes the entire risk as to the quality and performance of the product upon acceptance of delivery. Should there be a discrepancy in your order, please retain your receipt.
You agree to indemnify Santa Monica Plastics, its affiliates (Santa Monica Skateboards), officers, directors, employees, consultants, and agents from any and all claims, liability, damages, injury, loss, costs, and similarities including, but not limited to, attorney’s fees arising from your use of any of Santa Monica Skateboards products and/or services. This includes any costs or fees incurred in having to enforce this contract.
Waiver by one party hereto or breach of any provision of this agreement by the other shall not operate or be construed as a continuing waiver.
Safety Tips and Warnings
Santa Monica Skateboards encourages its customers to skate safely. To reduce injury we encourage customers to wear protective coverings for the head, knees, elbows, wrists, feet, and other exposed body parts while skateboarding. Take precaution while skateboarding at various speeds, when various obstacles are present, and when others are around. Skateboarding is a dangerous activity which can result in injury and/or loss if no precaution is taken. Make sure you are aware of basic skateboarding skills, maneuvers, and features before skateboarding. Follow all traffic rules while skateboarding on the streets. Ensure that all skateboard hardware is tightened and adjusted properly before skateboarding.